At Sweet Bake, we aim to provide a secure, simple, and transparent payment experience. This Payment Policy explains the payment methods we accept, when payments are processed, and important information regarding payment authorization and order processing for our Pet Toys.

1. Business Information

Business Name: Sweet Bake
Legal Business Name: Stone’s Pet Shop
Business Address: 962 Lucy Lane, Bloomington, IN 47408, USA
Email: support@sweetbake.store
Currency: United States Dollar (USD)

2. Accepted Payment Method

Sweet Bake currently accepts payments through PayPal.

Customers may be able to complete their purchase using eligible payment methods supported by PayPal, which may include:

PayPal balance
Linked bank accounts
Visa
Mastercard
American Express
Discover
Other payment methods made available by PayPal at checkout

The payment options displayed during checkout may vary depending on your location, account eligibility, and PayPal’s current policies.

3. Payment Currency

All prices displayed on the Sweet Bake website for Pet Toys are in United States Dollars (USD) unless otherwise clearly stated.

If your bank account or payment method uses another currency, your bank or payment provider may apply its own currency conversion rate or additional foreign transaction fees.

Sweet Bake does not control exchange rates or fees charged by your bank or payment provider.

4. When Payment Is Processed

Payment is generally processed when you complete your order through the checkout process.

An order is considered successfully placed only after the payment has been successfully authorized or confirmed by the applicable payment provider.

If payment cannot be authorized or is declined, the order may not be completed.

5. Payment Authorization and Verification

For security and fraud-prevention purposes, transactions may be subject to verification by PayPal or other applicable payment service providers.

Additional verification may occasionally be required before an order can be processed.

Sweet Bake reserves the right to cancel or delay an order if payment cannot be verified, appears unauthorized, or is reasonably suspected of fraudulent activity.

6. Order Confirmation

After successfully placing an order for Pet Toys, you should receive an order confirmation containing relevant order details.

If you do not receive an order confirmation after completing payment, please check your spam or junk email folder first. If you still cannot locate the confirmation, contact us at support@sweetbake.store.

Please do not place another order immediately if you believe your payment may already have been processed. Contact our support team so we can check the order status.

7. Failed or Declined Payments

If your payment is declined, unsuccessful, or cannot be authorized, you may need to:

Confirm that your payment information is correct
Check that your PayPal account is active
Confirm that sufficient funds or an available payment method is present
Contact PayPal or your financial institution for assistance
Try again using an eligible payment method available through PayPal

Sweet Bake does not have access to or control over PayPal’s internal payment authorization decisions.

8. Duplicate Charges

If you believe you have been charged more than once for the same Pet Toy order, please contact us promptly at support@sweetbake.store.

We will review the transaction and order information and assist with resolving any confirmed duplicate payment.

9. Refunds

If a refund is approved in accordance with our Refund and Returns Policy, the refund will generally be issued through the original payment method or payment service used for the transaction.

Once Sweet Bake processes a refund, the time required for the funds to appear in your account may depend on PayPal, your bank, or your financial institution.

For complete information regarding eligibility and refund procedures, please refer to our Refund and Returns Policy.

10. Unauthorized Transactions

If you believe that a transaction was made without your authorization, please contact PayPal and Sweet Bake as soon as possible.

You can contact Sweet Bake at:

Email: support@sweetbake.store

Prompt reporting allows us to investigate the relevant order and transaction information more effectively.

11. Taxes and Additional Charges

Applicable sales taxes or other legally required charges may be calculated and displayed during checkout where applicable.

Your bank or payment provider may separately charge fees related to currency conversion, international transactions, or other account services. Such fees are outside Sweet Bake’s control and responsibility.

12. Payment Security

Sweet Bake takes reasonable measures to maintain a secure shopping environment.

Payment transactions are processed through third-party payment services such as PayPal. Customers’ complete payment card details are not intentionally stored on Sweet Bake’s website servers.

Payment providers may process payment information according to their own security practices, terms, and privacy policies.

13. Changes to Payment Methods

Sweet Bake may add, remove, or modify available payment methods from time to time.

The payment methods available to you will be displayed during checkout and will represent the options currently supported by Sweet Bake.

14. Contact Us

If you have any questions regarding payments, charges, refunds, or payment-related issues, please contact us:

Website: Sweet Bake
Address: 1122 Forest Ave, Pacific Grove, CA 93950
Email: support@sweetbake.store

We are happy to assist with payment and order-related questions.